Dear Parents, Families, and Caregivers,

The COVID-19 pandemic has, and is still, affecting every single one of us. This has been a challenging time for everyone around the globe. As many of us still have feelings of uncertainty, Wave Healthcare has changed many of our processes and practices to help ensure that you are safe.

Well-being, safety, and health are Wave Healthcare’s top priorities for our clients and employees. We are doing all we can to keep clients and staff safe while continuing to support the daily needs of our communities. We are currently monitoring employees who are working in the office daily. Any clients or families that come to the office are prescreened before their arrival, and temperatures are taken once they do arrive. Each client service area used is cleaned and disinfected after the appointment. Screening questions are also asked before any routine home visit, and no contact visits are done as allowed.

As Wave Healthcare faces increasing medical supply shortages, we continue to work diligently with our vendors and suppliers to help ease this additional stress for families. We appreciate your patience and understanding during this difficult time.

This pandemic has taken us all by surprise. Still, we at Wave Healthcare are inspired by how our communities have come together in this challenging time to adapt, improve, and put in place innovative solutions to ease the worry and stress these kinds of situations can bring.

Wave Healthcare will continue to refer to the Centers for Disease Control and Prevention, the World Health Organization, and all other local and state health agencies to determine the safest course of action for all involved.

At Wave Healthcare, we will continue to improve healthcare for children. It continues to be our honor and privilege to serve you and your family, especially during these challenging issues and situations. Thank you for your trust and support.